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About Ternes IT

Portland's Trusted IT Partner Since 2015

We deliver reliable Smart Hands dispatch and business IT support with a commitment to technical excellence and clear communication.

10+
Years in Business
100%
Insured & Certified
24/7
Emergency Support
PDX
Local to Portland

Our Story

Built on a Foundation of Trust & Technical Excellence

Ternes IT Services was founded with a simple belief: businesses deserve IT support from people who show up on time, solve problems correctly, and communicate clearly about what they're doing.

That principle has guided every decision we've made. We don't upsell services you don't need. We don't create artificial urgency. We give you honest assessments and practical solutions.

Today, we serve businesses across the Portland metro area with two focused service lines: Smart Hands dispatch for data centers and remote facilities, and Business IT Support for small and medium companies.

No Contracts Required
Earn trust, not lock-ins
After-Hours Available
When you need us most
Fully Insured
COI available on request

Why Choose Us

What Sets Ternes IT Apart

Truly Local

Based in Portland, not dispatching from another state. We know the area, the traffic patterns, and the local business landscape.

Clear Communication

No jargon, no runaround. We explain what's happening, what we're doing about it, and what it will cost—before we start.

Fast Response

When technology fails, you need help now. We prioritize response time and keep you updated throughout the process.

Professional Standards

Fully insured with liability coverage. We provide COI documentation for data center access and enterprise contracts.

Technical Depth

From rack-and-stack to network troubleshooting, we bring real technical expertise—not just a script to follow.

Client-First Approach

We don't push unnecessary services. If something can wait, we'll tell you. Your success is how we measure ours.

Ready to Work With a Team You Can Trust?

Let's talk about how we can support your IT needs with reliable, professional service.

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