Business IT Support

Practical technology support for small and medium businesses in the Portland area. From break/fix repairs to ongoing maintenance.

IT Support That Works for Your Business

Technology should help your business run smoothly, not create headaches. Ternes IT provides straightforward IT support for Portland-area businesses that need reliable technical help without the complexity of large enterprise contracts.

Whether you need someone to fix a problem, set up new equipment, or provide ongoing support, we offer flexible options that fit your needs and budget. No unnecessary upselling, no complicated agreements—just practical IT help when you need it.

Break/Fix or Ongoing Support

We offer both on-demand break/fix services for occasional needs and maintenance agreements for businesses that want regular support. Choose the approach that makes sense for your situation.

What We Support

Common IT support services for businesses.

Computer Repair

Diagnose and fix desktops, laptops, and workstations. Hardware repairs, software issues, and performance problems.

Network Support

Router and switch configuration, WiFi setup and troubleshooting, connectivity issues, and network expansion.

Server Maintenance

Windows and Linux server support, updates, monitoring, and troubleshooting for on-premises infrastructure.

New Employee Setup

Workstation deployment, account setup, email configuration, and onboarding for new team members.

Printer & Peripheral Support

Setup, configuration, and troubleshooting for printers, scanners, and other office equipment.

Software Installation

Application installation, licensing management, updates, and compatibility troubleshooting.

Data Backup

Backup configuration, verification, and recovery assistance for critical business data.

Hardware Upgrades

Memory upgrades, SSD installations, and component replacements to extend equipment life.

Technology Planning

Practical advice on equipment purchases, infrastructure decisions, and technology roadmaps.

Support Options

Flexible approaches to fit your business needs.

Break/Fix Support

On-demand support when issues arise. Pay for service as needed with no ongoing commitment. Good for businesses with occasional IT needs or existing internal resources.

No monthly fees
Pay per incident or hourly
Schedule visits as needed
Good for occasional needs

Maintenance Agreements

Regular scheduled support with priority response. Includes preventive maintenance, updates, and monitoring. Better for businesses that rely heavily on technology.

Predictable monthly cost
Priority response times
Scheduled maintenance visits
Proactive monitoring available

Who We Help

Businesses that benefit from our IT support services.

Small Offices

5-25 employees who need reliable IT support but do not have dedicated technical staff. We handle technology so you can focus on your business.

Professional Services

Law firms, accounting practices, consultancies, and other professional offices that depend on technology for daily operations.

Retail & Hospitality

Shops, restaurants, and service businesses needing point-of-sale support, WiFi, and general technology assistance.

Growing Companies

Businesses scaling up that need help with technology planning, new equipment deployment, and infrastructure expansion.

Need IT Support?

Tell us about your business and technology needs.

Request Service